Head - Large Merchant Sales - Paypal - Hong Kong

Job description

The Head of Large Merchant (LM) position is a critical component of the PayPal Merchant Services team. This experienced Sales professional will be responsible for developing and implementing strategic business plans to acquire Merchants. The Head of Large Merchant must quickly become an expert about PayPal, alternative payment products and the payment industry. He / she needs to possess strong business acumen, with a demonstrable track record of strong performance in Sales and client management. Domain expertise is not essential but a fluency in e/mCommerce ecosystem knowledge and familiarity with a variety of services that Merchants would utilize together with PayPal (i.e. shopping carts, payment gateway services) would be very beneficial.

Responsibilities include, but are not limited to:

l Partner closely with HK, TW & KO senior management and Regional teams to develop a robust value based sales approach to both existing customers and prospective customers.

l Using proven sales methodologies help drive further penetration into Share-of-checkout for PayPal for new and existing customers.

l Identify, analyze and develop new business opportunities with Large Merchants or Merchants in emerging / complimentary industries by direct sales or via partners (e.g. e-commerce platforms, system integrators, web developers, payment Service providers etc.)

l Provide Merchants with consultation of PayPal based payment solution, quantify and articulate value.

l Plot acquisition strategy for targeted Merchants, conduct customer/partner meetings, negotiate commercial terms/contract documents, and close deals in timely manner.

l Develop network to reach targeted Merchants, maintain strong client relationships with executive level decision makers with Large Merchants, and key industry partners.

l Coordinate operation support team and integration support team to provide necessary support for setting up PayPal at each LMs

l Act as primary, business development liaison with internal key contacts (Sales, Marketing, Integration, Product, Operations, Finance, Legal, Risk, Compliance etc) for Merchant acquisition and problem resolutions.

l Improve business by generating new and practical ways of doing things in order to solve problems and gain advantage in competition.

• 12 years+ of experience in a Corporate Sales or Solution Sales is required. Experience in e-commerce / e-marketing, mobile, telecommunication, digital goods, financial industry, or Payment Service industry is a plus.

• Proven success track record in business development and / or corporate sales is preferred.

• Familiarity with leading sales methodologies (e.g. SPIN, TAS, etc.)

• Experience in interacting directly with business customers, consultative selling, and / or contract negotiation is preferred.

• Must have deep insight and broad knowledge with regards to Internet / Mobile, such as Mobile ecosystem, Online / Social Gaming, Digital Goods, e-Commerce.

• Entrepreneurial mindset and business acumen; insights into what drives our Merchants' businesses required.

• Working cross functionally in a complex, matrixed MNC required. Ability to 'case build' and influence both internal and external stakeholders is required.

• Fluency in English and Cantonese required. Mandarin and other Asian languages highly preferred.

• Experience using Microsoft Office products, including: Excel, Word, Outlook, and PowerPoint.

Results oriented, self-motivated and a "hands on" person with proven ability to meet objectives and targets.
Can accommodate dynamic, fast paced and results orientated organizations.
Achieving business goals by establishing priorities, actions and milestones and constraints in a logical sequence checking progress against these plans.
Ability to work in virtual and multi-national teams, build relationships, and work effectively as a part of a team
Confidence and ability to work on delivering multiple projects which are often complex and high volume.
Excellent communication, interpersonal, organizational, negotiation and presentation skills required for both internal and external communication.
Recommend a course of action by understanding the position of others and presenting arguments, facts and figures in a way they will find most persuasive
Ensures that information is correctly processed and that work complies with relevant internal and external rules, procedures and regulatory requirements
Puts personal energy and commitment into a piece of work by looking at ways to meet and exceed challenging performance standards and targets.
Willingness to learn, analytical ability, and results orientated
Can demonstrates core eBay Inc. values

Successful completion of the university Bachelor's degree, post graduate credentials a plus.

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