Client Manager - Corporate Sector - Client Onboarding Services - HSBC - Hong Kong

Job description
If you’re looking for a career where you will be respected as an individual and valued for the contributions you make, join HSBC and discover how diversity drives our success. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Technology and Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HTS combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high caliber professional to join our team as Client Manager, Corporate Sector, Client Onboarding Services

In this role, you will

Ensure timely Client onboarding services deliver to Global Banking Markets (GBM) Corporate Sector clients
Working with GBM Front Office staff to implement the Bank’s client selection and onboarding policy and criteria.
Act as single point of contact for clients while facing-off internally on their behalf across internal support groups and business partners
Coordination across HSBC teams locally and globally throughout the onboarding process. In particular building strong relationships with Relationship Managers, Sales and Trading, Payments and Cash Management, Compliance, Credit and Documentation in order to facilitate timely account opening
Lead a virtual team with team members in both onshore and offshore location to deliver onboarding and related services to client
Build rapport with client and colleagues from diversified cultural background
Demonstrate leadership on Regulatory & Compliance matters. Maintain awareness of operational risk and minimize the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification etc.

Desired Skills and Experience

To be successful in this role, you should meet the following requirements

Strong verbal and written communication skills of both English and Chinese.
Problem solving ability - can listen and anticipate possible issues and seek to eliminate, migrate, escalate as appropriate
Sense of ownership and accountability to client and the business
Appreciation of the general industry landscape and being up-to-date with current affairs which may affect/delay the onboarding process
Able to work with, influence and convey a sense of urgency on other team members in order to secure the best outcomes for our clients and business partners

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