Facilities Coordinator - Moody's Corporation - Hong Kong


Job description

The Facilities Specialist is responsible for providing facilities and front desk support in the Moody's Investors Service Hong Kong office.

Key Responsibilities

Facilities management support

Co-ordinate service requests for reactive, preventive and planned maintenance schedules for office equipment, M&E, fabrics, fixtures, fittings, safety and security equipment and supervise the workers where appropriate

Co-ordinate the installs, moves, repairs, overtime HVAC and fire safety aid maintenance
Provide 24x7 emergency response and backup support for operational staff in handling on-call facilities emergencies as well as ensure compliance with security policies and practices, especially related to physical security of facilities
Secondary facilities contact with landlord’s building management team
Manage cleaning service provider and office assistant, supervise periodic maintenance work
Provide support to business operations in coordination with other members of the Corporate Services Department staff, for the following functional areas: (i) business continuity, (ii) procurement and sourcing, (iii) travel management, and (iv) real estate and project management
Supports corporate contingency planning/business continuity efforts
Supports recovery effort in time of disaster to recover the company's critical business function
Invoice verification before forwarding to Accounts team for payment processing, ensure accurate and timely processing of payables.
Access card control to comply with the company access control policy for visitors
Establish and maintain filing system for correspondence, contracts, vendors and administrative documents
Participate in ad-hoc projects as assigned

Reception Duties

Field incoming telephone calls, greet and attend to visitor and guest in a professional and efficient manner
Responsible to manage incoming and outgoing correspondence and courier services
Manage meeting room bookings and set up, ensure tidiness of premises particular the Reception area and meeting facilities
Ensure adequate office supplies at all times including stationery, groceries and office consumables
Work closely with other business units in daily office work
Participate in ad-hoc projects as assigned

Desired Skills and Experience

Job Requirements:

Tertiary qualifications with 5 years of relevant work experience of facility management in a professional / corporate environment
Able to multi-task, flexible in shifting priorities and meeting tight deadlines
Able to work independently with minimal supervision and strong sense of responsibility
Proficiency in MS Office including Outlook, Word, Excel and Powerpoint
Mature and proactive, highly organized; efficient and superior attention to details
Excellent communication and interpersonal skills, able to negotiate with analytical skil
Strong written and verbal communication skills, fluency in English, Chinese and Mandarin are essential
Candidate with less experience will be considered as Facilities Coordinator.
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