Business Systems Analyst - Applications Sustainment - Hong Kong Disneyland - Hong Kong

Job description

The Business Systems Analyst position is supporting the daily operation and project implementation of the team. They are responsible to handle routine activities within the team and ensure the system stability in order to pave the way for system enhancement.

Responsibilities
Provide end-to-end system support including upgrade and maintenance
Prepare and update system documentation, operation guides and training materials and provide training to the team and business partners
Participate in system implementation and enhancement
Implement and support Company and Corporate system controls and ensure systems meet compliance standard and policies
Monitoring system and fine tune system performance to meet service level agreed with line of business
Participate in new project planning by helping with requirement gathering and creation of business cases
Coordinate with line of business, vendors and internal teams in daily system support, patches deployment, trouble shooting and enhancement
Analyze business requirements and translate into technical specification in order to facilitate the daily operation of the line of business
Desired Skills and Experience
Basic Qualifications
4 years relevant experiences

Preferred Qualifications
Able to gather and analyze information effectively to resolve technical problems and provide business improvement
Strong communication and interpersonal skills
Fluent in both English and Cantonese

Required Education
Bachelor degree in Computer Science, Business Administration or equivalent

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