VP - APAC HR Risk Manager JPMorgan Chase - Hong Kong

Job description
Global Human Resources Service Delivery (HRSD) is a best-in-class, global HR Service Delivery organization of approximately 650 people, servicing the entire global population of JPMC, currently totaling over 260,000 employees worldwide, in 60 countries. In addition to ensuring our employees are paid on time, HRSD provides vital services in the area of HR Risk Management, accessHR, Workforce Analytics (Surveys) and On/Off boarding employees. Our efforts are focused on supporting the firm to achieve its strategic priorities by leveraging these core principles that define the group's culture and provide the basis for planning and decision-making in all areas: Superior Employee Experience; Operational Excellence; Efficient Global Coverage and Commitment to our People



Business area within HRSD

The HR Operations Risk Management (ORM) team sits within HRSD and is responsible for ensuring that risks are managed across the HR functions globally. The team works with key HR stakeholders to identify risk, offer support and guidance to the HR function, and ensure that policies and guidelines are adhered to. The ORM team works closely with all other control functions across the firm to ensure a robust risk framework is in place. The ORM function is split into four distinct areas managing North America, EMEA, APAC and LatAm.

Key Responsibilities

This role reports to the Asia Pacific Head of HR Operational Risk Management and is responsible for managing the oversight of operational risk and controls across 16 countries in APAC for Human Resources. The role partners closely with the Global HR ORM team and the local HR leadership team to ensure the risk programme and strategy is delivered in the Region.



The successful applicant will be an energetic individual with a strong control background, capable of multi-tasking and analytically reviewing issues and providing sound solutions and advice. Strong communication and presentation skills are essential.



Key Responsibilities include:

Help to lead and execute the overall HR Operational Risk Strategy for the Region
Provide risk management advice to all stakeholders
Manage Business Process Reviews to identify the key controls in HR processes and performs checks to validate effectiveness of controls
Manage Risk Control Self Assessment processes in the Region
Lead and drive risk related projects and initiatives
Work with HR teams to define and build resiliency plans and crisis management plans
Identify potential risk events or other control issues and provide advice on risk mitigation and implementation. For example, data privacy issues, compliance risks, information risk management and control weaknesses
Partner closely with other teams such as Vendor Risk Management, Business Resiliency teams, Information Risk Management, Audit, Compliance and other control teams

Qualifications
Bachelor’s Degree
Relevant work experience in Operational Risk Management, Audit, or other control functions
Excellent communication skills, both written and verbal
Experience in managing staff
Ability to take risk concepts and apply them in practice specifically to HR
Proven track record of dealing with and managing expectations of multiple stakeholders
Ability to identify operational risk issues and advise on risk mitigation eg Control Self Assessments, Risk Events, Data Privacy Breaches and Resiliency
Analytical mindset with the ability to approach issues in a logical manner
Ability to deal with multiple tasks and requests in a fast paced and evolving environment
Ability to see the bigger picture while understanding the detail, ability to provide concise direction and analytics to senior management as well as fellow team members
Willingness to contribute in a team environment
Some knowledge of HR processes and functions will be an advantage but not essential

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